Help & Return Policy
Not sure what size you should order?
Email firstname.lastname@example.org we will gladly help you determine which size would work best for you!
Don't see your size?
Fall between sizes? Is your size not listed? We can special order styles depending on availability. email email@example.com
Bridal Party Orders
Looking to have one of our styles for your bridal party? We do offer a discount for parties larger than 6. Love one of our styles but need it in your bridal color? We can special order most of our styles in your choice of color. Email firstname.lastname@example.org
Have a specific design in mind? We can bring it to life! Bridal or special occasion specialty. Email email@example.com
*All sales final on custom orders.
QOH brand items are made to order (with the exception of clearance items). Please allow 1-2 weeks for delivery.
All other merchandise is provided by 3rd party dropship vendors. These items ship directly from China. Please allow 3-5 days for shipping information on your order to be updated. Please allow 1-4 weeks for delivery.
ALL SALES FINAL ON CLEARANCE AND CUSTOM ORDERS!
Returns and exchanges must be initiated within 7 days of delivery. Contact customer service at firstname.lastname@example.org to report a problem.
We reserve the right to inspect returned merchandise.
We will NOT ACCEPT worn items. Items that are most likely NOT RETURNABLE are:
-Appear to be worn.
-Damaged with makeup, deodorant, cigarette smoke, snags, perfume, or pet hair.
-Not within return period.
Valid returns can take up to 3 days to process once it is received. Your card will be refunded ONLY cost of item. Shipping costs are not refundable. Some returns take up to 7 days to show in your bank or credit card statement, this depends on your bank.